If there is an issue with your shipment or your wristband is damaged, lost or stolen please go directly to the Box Office upon arriving to Dover. Please bring a copy of your confirmation email (sent to you immediately after your purchase) and a valid photo ID.
Note: Wristbands that have been cut, closed or damaged by the Fan can be replaced at the Box Office for $20. You will need to turn in your damaged wristband in order to receive a new one. No need to register the damaged wristband. If your wristband was delivered to your home but you lost it or were not there to receive it, you will also be required to pay the $20 replacement fee.
Replacement wristbands will not be shipped. No exceptions.
Box Office Address:
900 Leipsic Rd, Dover, DE 19901
Box Office Hours:
Tuesday, 9/20, 4:00pm – 10:00pm
Wednesday, 9/21, 6:00am – 10:00pm
Thursday, 9/22, 6:00am – 10:00pm
Friday, 9/23, 6:00am – 10:00pm
Saturday, 9/24, 8:00am – 10:00pm
Sunday, 9/25, 10:00am – 6:00pm