Can I pay a payment plan installment early, or pay off my plan early?

Yes! Follow the steps below to update your payment method or make a payment early:

AXS Purchases:

• In your Order Confirmation email, click “Manage Your Payment Plan”
• Login to your account
• Once logged in, click “Orders” on the left hand side
• Click on the order you would like to make payment changes to
• Click “Edit” next to your card listed in the Payment Method
• Add a new card and complete the required steps
• Once all changes are complete, exit out of the window and refresh your profile page
• New changes will reflect on your account and you may process a payment anytime before your payment is due.

Elevate Purchases:

• Login to your account by visiting the festival's shopping cart
• Click on "My Account"
• Login using your email/password OR the Facebook option
• Click on "Orders"
• Select your order using the order number or date of purchase as reference
• Click "Payment"
• Make changes to your Payment Plan Details such as updating the card, making a payment, or paying off your order. Finish this process by hitting the "Submit" button

If you’re having trouble with the above steps, please contact Festival Ticketing Support at 844-407-2295 or [e-mail]. Hours of operation are Monday through Friday, 8:00AM - 5:00PM MST (Arizona Time).