Use the search bar above to explore our Passes FAQ or check out the full list below. If your answer regarding ticketing cannot be found in the FAQs, please contact ticketing support at 855-281-4898 or by emailing Hours of operation are Monday through Friday, 8:00AM - 5:00PM Arizona Time. For any questions regarding the festival experience, feel free to reach out by using the "Contact Us" button on the top right of the page.

Your Wristband (Aka Your Pass To Firefly)

Purchasing Passes

EZ Pay Payment Plan

Pass Shipments

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Will Call

Other Questions

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