Passes, Order & Shipping
- Are single-day passes available?
- What is a Payment Plan? Can I pay over time?
- Are there fees to use the Payment Plan?
- What is the difference between a Festival and Camping Pass?
- Where can I check on my order?
- What if the festival is canceled?
- Can I give my pass to a friend?
- I bought passes from a friend/scalper/third party. How can I verify that they're valid?
- How do I get a hold of the ticketing company?
- I'm having trouble with my order, who can I contact?
- Do my kids need wristbands?
- Can I purchase ticket insurance?
- How do I change my shipping address?
- When do passes ship?
- How are passes shipped/delivered?
- Which pass do I register?
- I received the wrong order, what do I do?
- I haven't received a shipping confirmation, what do I do?
- Where is Will Call and when is it open?
- When is the last day to purchase to have my order shipped?
- Can I leave my pass at Will Call?
- I lost my wristband, it is missing, or it is damaged. What do I do?