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  1. Firefly Music Festival
  2. Passes, Order & Shipping

Passes, Order & Shipping

  • What is a Spruce Up pass?
  • Can I pay a payment plan installment early, or pay off my plan early?
  • Can I upgrade my pass?
  • Are single-day passes available?
  • What is a Payment Plan? Can I pay over time?
  • Are there fees to use the Payment Plan?
  • What is the difference between a Festival and Camping Pass?
  • Where can I check on my order?
  • What if the festival is canceled?
  • Can I give my pass to a friend?
  • I bought passes from a friend/scalper/third party. How can I verify that they're valid?
  • How do I get a hold of the ticketing company?
  • I'm having trouble with my order, who can I contact?
  • Do my kids need wristbands?
  • Can I purchase ticket insurance?
  • When do passes ship?
  • How are passes shipped/delivered?
  • Which pass do I register?
  • Where is the Box Office and when is it open?
  • How do I redeem a giveaway/promo code?
  • When is the last day to purchase to have my order shipped?
  • Can I leave my pass at the Box Office?
  • I lost my wristband, it is missing, or it is damaged. What do I do?
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